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Help - Frequently Asked Questions (FAQ's)
   
» How does eFlyers.com work?
» What does eFlyers.com do?
» How do I know if the flyers are current or when the sales are over?
» When will you be coming to Calgary?
When will you be coming to Toronto?
Will you be coming to Winnipeg?
» Can I request flyers not found on the eFlyers.com website?
» How can I access your video and sound?
» Am I restricted to one location?
» Can you send me copies of old flyers?
» Can you send me flyers in advance of a sale?
» Am I purchasing items directly from eFlyers.com?
» Do retailers guarantee the price posted on eFlyers.com?
» Will all items advertised be available?
» Can eFlyers.com help me with a problem with an item I purchased?
» How can I contact eFlyers.com?
» I registered on your website but did not receive confirmation email?
» I received confirmation email but cannot log on to the site or forum?
Q. How does eFlyers.com work?
A.

Before heading out to your local retailers simply enter your postal/zip code or Shop by City to find the latest sales and specials available in your area. You can search by brand, store or even the distance from your location.

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Q. What does eFlyers.com do?
A.

eFlyers.com is a free online service for consumers designed and developed to help you locate and track retail sales and specials by presenting electronic flyers in a convenient searchable format. Our service allows you to view flyers, menus, coupons, new products, search local ads, start discussions in our forums and place classified ads. You can also find deals, read articles, review recalls and much much more all one one site. No more tracking down or searching for missing flyers. eFlyers will be available for you 24 hours a day 7 days a week from anywhere that you have internet access.

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Q. How do I know if the flyers are current or when the sales are over?
A.

We only have current sales flyers listed at any given time. Where applicable we will indicate the start and finish dates of a sale. Many retailers will also list their sale dates on the first or last page of their eFlyers. Some eFlyers advertise everyday low prices and thus may not have a specific date range. Also, you can always contact the retailer directly to confirm the sales date and product availability.

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Q. When will you be coming to Calgary?
When will you be coming to Toronto?
Will you be coming to Winnipeg?
A.

Soon, soon and yes! We are already set up for Canada and United States distribution of eFlyers and future expansion is planned for. Some locations have limited information as we expand. Please review the Shop by City link on our homepage to see the locations currently supported. We appreciate your patience and we are looking forward to serving you and saving you time and money!

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Q. Can I request flyers not found on the eFlyers.com website?
A.

If you have retailers in mind that you would like to see, please let us know and we will try to contact them. Also, feel free to contact the head office of the retailer or service provider directly to let them know that you would like to see their flyers listed on eFlyers.com.

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Q. How can I access your video and sound?
A.

You can view and listen to our video and audio through Windows Media Player, which can be downloaded free of charge from the microsoft.com. Please verify the system requirements prior to attempting any installation on your computer.

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Q. Am I restricted to one location?
A.

No, not at all. Change your shopping location by simplying entering your new location's postal/zip code or the new city that you are interested in shopping. In order to keep the results from getting overly complicated, you are able to search only one postal/zip code or city at a time.

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Q. Can you send me copies of old flyers?
A.

For past copies of flyers please contact the retailer directly.

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Q. Can you send me flyers in advance of a sale?
A.

We only post eFlyers on the release date given to us by the respective retailer. Usually eFlyers are posted up to one week in advance of the sale. Please visit our website regularly to view all the sales and specials as soon as they become available.

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Q. Am I purchasing items directly from eFlyers.com?
A.

You are not purchasing from eFlyers.com We do not sell any of the items listed on our website. eFlyers.com provides you with copies of retailer flyers allowing you to comparison shop so that you can save time and money!

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Q. Do retailers guarantee the price posted on eFlyers.com?
A.

Our eFlyers are based on information provided directly by the retailers. Each retailer maintains their own unique policies so we recommend contacting the retailers directly if you discover any pricing or product discrepancies.

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Q. Will all items advertised be available?
A.

Some items may not be available; some may be available online only while others may be available only in store. Please review the item description carefully so that you are aware of purchase conditions and terms.

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Q. Can eFlyers.com help me with a problem with an item I purchased?
A.

No, we do not actually sell any goods or services displayed on our site. We recommend that you contact the retailer or manufacturer directly.

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Q. How can I contact eFlyers.com?
A.

Please visit Contact eFlyers.com or send us an email at info@eflyers.com with any comments or suggestions.

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Q. I registered on your website but did not receive confirmation email?
A.

Depending on your email settings, certain email can be blocked and go to your junk folder. Please check your junk folder for an email from info@eflyers.com and also add this to your safe list to ensure future emails are received.

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Q. I received confirmation email but cannot log on to the site or forum?
A.

Please refer back to your original email. The username to log on to the main site and your account is your email address that you registered with. The username to log on to the forum is the handle you chose to be known as on the forum (password is the same). This was done to give users the flexibility of logging on to any one part and not the other if they so wish to do so.

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